FAQ —
Frequently asked questions.

Geroprotect® is a two-formula food-supplement system. Essentials I and Essentials II each list 13 active ingredients in defined amounts, for 26 listed actives across both labelled servings. The formulas do not use a proprietary blend, so each amount can be inspected before purchase.

The number of ingredients describes the composition; it does not prove that the finished formulas slow aging, extend lifespan or treat a medical condition.

Essentials I is anchored by NMN and includes Urolithin A, spermidine and apigenin among its 13 actives. Essentials II is anchored by nicotinamide riboside (NR) and includes L-ergothioneine, TUDCA and other distinct actives.

They are separate formulas with different ingredient profiles—not two colours of the same product. See the complete ingredient list and amount per serving on the Formula & Ingredients page.

Essentials I contains NMN (450 mg per labelled serving), while Essentials II contains NR (480 mg per labelled serving). Both are NAD⁺ precursors. Short human studies have examined each precursor—including doses above these amounts—and generally found them well tolerated in the specific populations and time periods studied. Those studies do not establish long-term safety for everyone or prove that combining NMN and NR adds benefit.

At their respective labelled servings, the two formulas list 26 active ingredients. That is a broader ingredient profile, but the finished two-formula system has not been tested in a randomised human trial and has not been shown to extend lifespan or improve a clinical outcome. If you intend to use both, ask a clinician or pharmacist to review the full ingredient list, especially if you take medication, have a health condition, are pregnant or breastfeeding, or have a procedure planned.

Human evidence: NMN safety study · NR trial · NMN–NR comparison

A defined amount lets customers, clinicians and pharmacists assess the formula directly. It also makes comparisons and interaction checks possible. A proprietary blend may state only a combined total, which can hide the amount of each component.

Transparency is not the same as efficacy: a clearly stated amount still needs to be interpreted against the quality and limits of the relevant research.

No randomised human trial has tested either complete 13-active formula or the combined 26-active system for lifespan or a clinical outcome. Some individual ingredients have human data; others are supported mainly by observational, animal, cell or mechanistic research.

Results for one ingredient cannot automatically be transferred to a multi-ingredient product. The dedicated Science section separates those evidence types and links the deeper sources.

Follow the current label for the specific formula you use. Essentials I and Essentials II each currently list a suggested use of six tablets daily per formula. Do not exceed six tablets per day of either individual formula.

This is not a six-tablet maximum for the two-formula bundle: the two labels each describe their own serving. A separate combined maximum has not been clinically established. If you plan to use both formulas, have the full ingredient list and schedule reviewed by a clinician or pharmacist.

There is no clinical evidence that gradually increasing or tapering this multi-ingredient supplement prevents receptor or pathway “desensitisation.” We therefore do not recommend a start-or-stop schedule on that basis.

Use the labelled serving unless a qualified clinician who knows your medicines and health history advises a different schedule. Do not exceed the label.

Take the tablets with water and follow the directions on the current package. Essentials II lists 240 mg EGCG per labelled serving. Taking it with food is the conservative choice because human fed-versus-fasted research on standardised green-tea catechin preparations—not on Geroprotect—found substantially greater EGCG exposure when fasted, and safety assessments identify fasting as a potential risk factor for concentrated catechin preparations.

If your current package gives different directions, or you have a condition affecting absorption or digestion, ask a clinician or pharmacist before use.

Context: fed-versus-fasted human study · EFSA green-tea catechin assessment

Do not double the next dose to make up for missed tablets. Resume the normal labelled schedule. If a clinician has given you a personalised schedule, follow that advice instead.

Ask a qualified clinician or pharmacist before use if you take prescription or over-the-counter medicines, have a medical condition, are pregnant or breastfeeding, are under 18, or have surgery or another procedure planned.

Stop use and seek medical advice if you develop an unexpected or concerning reaction. Food supplements are not substitutes for medical care or a varied diet.

Yes. The formulas contain biologically active ingredients with potential interactions. Examples include nattokinase with anticoagulant or antiplatelet medicines; berberine with several drug-metabolism and transport pathways; EGCG/green-tea catechins in people with liver concerns; and genistein in some thyroid or hormone-sensitive contexts.

This is not a complete interaction list. Bring the full formula and amounts to a clinician or pharmacist who can check them against your medicines and health history.

There is no evidence-based timeline for the finished formulas, and no effect can be guaranteed. Ingredient studies vary widely in dose, duration, population and endpoint; many measure biomarkers rather than how a person feels or a clinical outcome.

A claim that everyone should notice benefits after a fixed number of weeks or months would go beyond the available evidence.

No supplement is suitable for everyone. Whether either formula is appropriate depends on age, health history, medication, diet and individual risk. The complete label and ingredient amounts should guide the decision—not a universal “anti-aging” promise.

Purity is a material specification: it describes how much of the tested raw material matches the stated compound under the method used. Identity, assay, contaminants, microbiology and other checks may be reported separately.

A purity percentage does not by itself show absorption, safety or clinical benefit. Those are different questions requiring different evidence.

Available records are organised on the COA and Certification page. Check the document title, material or product, batch or lot, test date, method and issuing laboratory before drawing a conclusion.

An ingredient certificate is not automatically a finished-product batch certificate. The archive states its scope so customers can see what each document does—and does not—verify.

Third-party testing means a laboratory independent of the seller performs specified analyses. The value of the result depends on what was sampled, which tests were run, the method, date and batch connection.

Use the published document itself to verify scope rather than treating the phrase as a guarantee of clinical effectiveness.

Use the dedicated Science section for evidence categories, limitations, safety context and primary sources. The Geroprotect Blog provides longer ingredient reviews that retain positive, null and conflicting findings.

The simple Formula page remains the quickest place to check all 26 ingredients and labelled amounts.

Geroprotect ships worldwide to supported destinations. Country availability, any legal restrictions and the applicable delivery method are confirmed at checkout. Read the current Shipping Policy for the short destination, customs and timing summary.

Eligibility and time limits are set out in the current Returns & Refunds Policy. Contact support promptly and include the order number and relevant photographs if an item arrived damaged or incorrect.

Email [email protected] or use the contact form. Include your order number when asking about an existing order, but never send payment-card details or passwords by email.

We deliver across all seven emirates by courier: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Delivery inside the UAE is free, and same-day delivery is available in eligible Dubai service areas. See our delivery and shipping policy for more detail.

Orders are dispatched the same working day. Delivery is normally the next working day, with same-day delivery available in eligible Dubai service areas. These timings are estimates and may vary with courier conditions. See our delivery and shipping policy for the full details.

Delivery within the UAE is free. International orders are dispatched the same working day and ship free on orders of AED 449 and above, with a flat rate of AED 50 below that. Import duties and taxes are the recipient's responsibility, and transit times vary. See our shipping policy for more.

All prices are in UAE dirhams (AED) and include 5% VAT. We are VAT-registered, so the TRN appears on your invoice and no further VAT is added at checkout. International orders may attract import duties or taxes charged by customs, which are the recipient's responsibility.

You can pay by card through Telr, with Visa, Mastercard, AMEX and Apple Pay shown at checkout. Cash on delivery is also available for orders within the UAE. Cash on delivery is not offered on international orders at this time.

Unopened items in original packaging may be returned within 30 days of delivery. Return shipping is paid by the customer unless the item is defective, damaged or incorrect. Refunds go to the original payment method within 3 working days of approval; bank processing may take longer, up to 45 days in exceptional cases. We do not offer direct exchanges. See our return policy.

Support is available Monday to Friday, 09:00–18:00 Dubai time. You can message us on WhatsApp at +971 54 541 1994, or email [email protected]. For order or product questions, our team replies during those hours. Full details are on the contact page.

An Arabic version of the site is available at gero.ae/ar. It covers the home page, both product pages, and the shipping, returns and contact information in Arabic. You can switch between English and Arabic from the site header on any page.